Last updated: June 17, 2026
By creating a LockBuzz account or accessing any LockBuzz service, you agree to these Terms. If you are using LockBuzz on behalf of a business, you represent that you have authority to bind that business to these Terms.
LockBuzz provides a wallet pass notification platform that allows brands (“Brands”) to create branded Apple Wallet and Google Wallet passes, collect pass installs from their audience (“Subscribers”), and send push notifications to Subscribers’ lock screens. LockBuzz does not send unsolicited communications; all Subscribers have opted in by installing a pass.
You must be at least 18 years old and operate a lawful business to use LockBuzz as a Brand. The wallet pass install experience is available to individuals 13 and older in jurisdictions where this is permitted.
You are responsible for maintaining the confidentiality of your credentials and for all activity under your account. You must provide accurate, current information at registration. You may not share account access across unrelated businesses.
Plans are offered on monthly or annual terms as described at lockbuzz.io/upgrade. A 14-day free trial is available with no credit card required. At trial end, outbound sends pause until a paid plan is activated; the dashboard and subscriber data remain accessible.
A Pause Plan is available only as a retention option during the cancellation flow and is never sold publicly. Paused accounts preserve subscriber data and pass infrastructure at a reduced rate with no sending capability. The standard pause term is 7 months. Accounts idle for 12 months are subject to deletion after a 60-day advance notice.
You may cancel at any time. Your plan remains active through the end of the current billing period. Subscriber data is retained for 30 days after cancellation, then permanently deleted. We do not provide partial-period refunds except where required by applicable law.
We reserve the right to change pricing with 30 days’ written notice to active subscribers. Continued use after the effective date constitutes acceptance of the new pricing.
You may not use LockBuzz to:
As a Brand, you are the data controller of your Subscriber data. LockBuzz processes that data on your behalf as a data processor, as further described in the Data Processing Addendum incorporated by reference.
As the data controller, you are responsible for:
LockBuzz retains all intellectual property rights in the platform, software, and brand assets. You retain rights to your brand content uploaded to LockBuzz. You grant LockBuzz a limited, non-exclusive license to display your brand content within the platform solely for service delivery purposes.
Our collection and use of personal data is described in our Privacy Policy. Processing of Subscriber data by Brands is governed by the Data Processing Addendum.
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” LOCKBUZZ DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND UNINTERRUPTED OR ERROR-FREE SERVICE. WE DO NOT WARRANT THAT THE SERVICE WILL MEET YOUR REQUIREMENTS OR THAT PUSH NOTIFICATION DELIVERY RATES WILL MEET ANY SPECIFIC THRESHOLD.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, LOCKBUZZ’S TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL FEES YOU PAID TO LOCKBUZZ IN THE TWELVE MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED US DOLLARS ($100). LOCKBUZZ IS NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, REGARDLESS OF THE THEORY OF LIABILITY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
You agree to indemnify, defend, and hold harmless LockBuzz and its officers, directors, and employees from any claims, damages, losses, and expenses (including reasonable legal fees) arising from: (a) your use of the service; (b) your Subscriber communications; (c) your violation of these Terms; or (d) your violation of any third-party rights.
We may suspend or terminate your account immediately if you violate these Terms, engage in fraudulent activity, or if required by applicable law. You may terminate your account at any time by canceling your subscription. Sections 6, 7, 9, 10, and 11 survive termination.
These Terms are governed by the laws of the State of Florida, United States, without regard to conflict of laws principles. Any dispute arising out of these Terms that cannot be resolved informally will be subject to binding arbitration in the State of Florida, United States, except where prohibited by applicable law. Nothing in this section limits your right to lodge a complaint with a data protection supervisory authority.
We may update these Terms at any time. Material changes will be communicated via email to your registered address at least 14 days before taking effect. Continued use of the service after the effective date constitutes acceptance of the updated Terms.
For legal notices and questions: legal@lockbuzz.io
Note: We recommend review by qualified legal counsel for your jurisdiction prior to relying on these terms.